Terms & Conditions

1. Introduction

Welcome to Engravita, operated by SDM Supply. These Terms & Conditions govern your use of our website and services. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

2. Company Information

  • Company Name: Engravita
  • Legal Name: SDM Supply
  • Website: https://engravita.com
  • Address: Hobrovej 50, 2610 Rødovre, Denmark

3. Definitions

  • "Company" refers to Engravita, operated by SDM Supply.
  • "Customer" refers to any individual or entity purchasing products or services from the Company.
  • "Products" refers to all items offered for sale by the Company, including custom-made and bespoke items.
  • "Services" refers to all services provided by the Company, including custom engraving and crafting.

4. Ordering

4.1. By placing an order with us, you warrant that you are at least 18 years old or have parental permission to buy from us if you are under 18.

4.2. All orders are subject to acceptance and availability. We reserve the right to refuse service to anyone for any reason at any time.

5. Custom and Bespoke Items

5.1. All bespoke and custom-made items, including products with custom engravings, are made specifically to your order and therefore cannot be returned or cancelled once the order has been placed.

5.2. It is the Customer's responsibility to ensure that all details provided for custom orders are accurate and complete.

6. Pricing and Payment

6.1. All prices are listed on our website and are subject to change without notice. Prices include applicable taxes unless otherwise stated.

6.2. Payment must be made in full at the time of ordering. We accept various payment methods as listed on our website.

7. Shipping and Delivery

7.1. We aim to process and dispatch all orders promptly. Estimated delivery times will be provided at the time of purchase.

7.2. The Company is not responsible for delays caused by shipping carriers or any external circumstances beyond our control.

8. Returns and Refunds

8.1. Due to the custom nature of our products, bespoke and custom-made items cannot be returned or refunded unless they are defective or damaged upon arrival.

8.2. If you receive a defective or damaged item, please contact us within 14 days of receipt to arrange a replacement or refund.

9. Intellectual Property

9.1. All content on our website, including text, graphics, logos, and images, is the property of Engravita or its content suppliers and is protected by international copyright laws.

9.2. You may not reproduce, distribute, or create derivative works from any part of our website without our explicit written consent.

10. Limitation of Liability

10.1. To the fullest extent permitted by law, Engravita shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of our products or services.

11. Governing Law

11.1. These Terms & Conditions are governed by and construed in accordance with the laws of Denmark. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the courts of Denmark.

12. Changes to Terms & Conditions

12.1. We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Your continued use of our services following any changes constitutes acceptance of the new terms.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Engravita
Hobrovej 50
2610 Rødovre
Denmark
Email: info@engravita.com

Thank you for choosing Engravita for your custom engraving and crafting needs.

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